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A detailed client guide featuring articles on using Polytech products and services.

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How to sign up
How to sign up

Use one of five ways to register on our platform.

Sign Up with email

  1. Click Sign Up in the top menu of the site.
  2. On the page that opens, enter your email address and click Continue to proceed to the next step.
  3. Next, enter your first name and last name.
  4. Create and enter a strong password.
  5. Enter a partner promo code if you have one.
  6. Read and accept the terms of service.
  7. Click Create Account to go to your client hub.

You can now log in using your email.

Sign Up with mobile number

  1. Click Sign Up in the top menu of the site.
  2. On the page that opens, select the Mobile number tab and enter your phone number.
  3. Click Continue to proceed to the next step.
  4. Next, enter your first name and last name.
  5. Create and enter a strong password.
  6. Enter a partner promo code if you have one.
  7. Read and accept the terms of service.
  8. Click Create Account to go to your client hub.

You can now log in using your mobile number.

Sign Up with Telegram

  1. Click Sign Up in the top menu of the site.
  2. On the page that opens, click Log In with Telegram.
  3. Connect your Telegram account.
  4. Enter a partner promo code if you have one.
  5. Read and accept the terms of service.
  6. Click Create Account to go to your client hub.

You can now log in using your Telegram account.

Sign Up with Google

  1. Click Sign Up in the top menu of the site.
  2. On the page that opens, click Log In with Google.
  3. Connect your Google account.
  4. Enter a partner promo code if you have one.
  5. Read and accept the terms of service.
  6. Click Create Account to go to your client hub.

You can now log in using your Google account.

Sign Up with crypto wallet

  1. Click Sign Up in the top menu of the site.
  2. On the page that opens, click Log In with Wallet.
  3. Select your crypto wallet and connect it.
  4. Sign a message to connect your wallet to Polytech.
  5. In the new window that opens, enter your first name and last name.
  6. Enter a partner promo code if you have one.
  7. Read and accept the terms of service.
  8. Click Create Account to go to your client hub.

You can now log in using your crypto wallet.

How to log in
How to log in

To log in to the client hub, use one of the following options depending on your registration method with Polytech. If necessary, confirm your login using the method suggested by the system.

Log in with email

  1. Click Sign In in the top menu of the site.
  2. Enter your email address.
  3. Enter your account password.
  4. Click Log In to go to your client hub.

Log in with mobile number

  1. Click Sign In in the top menu of the site.
  2. Select the Mobile number tab.
  3. Enter your phone number.
  4. Enter your account password.
  5. Click Log In to go to your client hub.

Log in with Telegram

  1. Click Sign In in the top menu of the site.
  2. On the page that opens, click Log In with Telegram.
  3. Connect your Telegram account to go to your client hub.

Log in with Google

  1. Click Sign In in the top menu of the site.
  2. On the page that opens, click Log In with Google.
  3. Connect your Google account to go to your client hub.

Log in with crypto wallet

  1. Click Sign In in the top menu of the site.
  2. On the page that opens, click Log In with Wallet.
  3. Select your crypto wallet and connect it.
  4. Sign a message to connect your wallet to Polytech and go to your client hub.
Two-factor authentication
If you have enabled two-factor authentication, confirm your login with a 2FA code.
How to restore access
How to restore access

If you have forgotten or lost your account password, proceed with the password recovery process:

  1. Click Forgot your password? on the account login page.
  2. On the page that opens, enter the email linked to your account and continue.
  3. In the Secret code field, enter the code you received by email.
  4. Next, create a new strong password and enter it twice in the appropriate fields.
  5. Click Set a new password to complete access restoration.

You can now log in to your account using the newly recovered password.

If you registered by phone number, please contact support to restore your account.

2FA confirmation
If two-factor authentication is enabled, an additional 2FA code confirmation will be required for password recovery.
How to change your name, email, or mobile number
How to change your name, email, or mobile number

You can add to or update your information by changing your name, email address, mobile number, or country of location:

  1. Go to the Settings page of your Dashboard.
  2. On the Account tab (selected by default), click Set or Change next to the data you want to adjust or specify.
  3. Enter the current information.
  4. Click Save for the changes to take effect, and confirm the action if required.
Public UID
Other users can only see your public UID. It cannot be changed.
How to link a social account
How to link a social account

To link your Telegram or Google account to your Polytech account, follow these steps:

  1. Go to the Settings page via your Dashboard sidebar.
  2. Click Connect next to the desired social network.
  3. Next, connect your Telegram or Google account.
  4. Confirm the action using the suggested method.

Once linked, your social account details will appear in the settings with a Connected status. To unlink, click Disconnect and confirm the action.

Crypto wallet linking
You cannot link or unlink a wallet for an existing account. A crypto wallet becomes associated with an account only when registering through that wallet.
How to change your login password
How to change your login password

To change your Polytech account password:

  1. Click Settings in the left menu of your Dashboard and go to the Security tab.
  2. In the Password section, click Change or Set.
  3. Enter your current password (if already set) used to log in to the account, and then a new strong password in the appropriate fields.
  4. Click Save to save the changes and confirm the action if required.

The next time you log in to your client hub, use your new access password.

No password
If you registered via Telegram, Google, or using a crypto wallet, your password may be missing.
How to enable a payment password
How to enable a payment password

After enabling the payment password, each withdrawal operation will require additional confirmation. To set your payment password:

  1. Click Settings in the left menu of your Dashboard and go to the Security tab.
  2. In the Password section, click Set next to Payment password.
  3. Enter a strong password and click Save.
  4. Confirm the action if required.
Enable payment password
For security reasons, we recommend setting a payment password immediately after registration. Even if an attacker gains access to your account, they will not be able to withdraw funds without a payment password.
How to enable two-factor authentication
How to enable two-factor authentication

After activating two-factor authentication, all important actions within the client hub will require additional verification. To enable 2FA, complete the following steps:

  1. Click Settings in the left menu of your Dashboard and go to the Security tab.
  2. In the Two-factor verification section, click Enable.
  3. Scan the issued QR code using any trusted authenticator app (Google Authenticator or others), or use the received secret key to connect.
  4. Enter the 6-digit code from the app.
  5. Confirm the action using the method suggested by the client hub.
Enable two-factor authentication
For security reasons, we recommend enabling two-factor authentication immediately after registration. Even if an attacker compromises your session, they will not be able to steal your funds.
Where to find your UID
Where to find your UID

Your unique UID appears in Account information on the Settings page. You are free to share it with partners — this UID is public and can be seen by other users.

The UID is assigned upon registration and cannot be changed.

How to manage your sessions
How to manage your sessions

To manage account sessions, click Settings in your Dashboard sidebar and scroll down the page on the Overview tab (selected by default).

In the Sessions section, you can view your active web sessions with information about the latest activity, IP address, and login device. Delete unused sessions.

How to deposit
How to deposit

To deposit funds into your account balance, follow these steps depending on your payment method.

Crypto Transfer

  1. Click Deposit in the left menu of your Dashboard.
  2. In the window that opens, select the Cryptocurrency deposit method (it will be selected by default).
  3. Select a cryptocurrency and a blockchain network, then enter the deposit amount if required.
  4. Click Get Address and wait for the address to be automatically generated.
  5. Make a transaction to the received address by copying it and, if necessary, the destination tag.

Your account balance will be successfully credited after the cryptocurrency transaction is confirmed on the blockchain of the selected cryptocurrency.

Now you can create an investment contract and start earning.

Automatic currency conversion
If your payment currency is not a stablecoin, the deposit amount will be automatically converted into US dollars at the current exchange rate at the time of receipt.
Verify data before making a transaction
Make sure that you have selected the correct blockchain network and that the transaction amount is greater than the current minimum for that network and the selected currency. The minimum amount is displayed when the address is generated.
Static and temporary addresses
For different cryptocurrencies and networks, the generated address can be static or temporary. If the platform indicates that the issued address is temporary, do not send more than one transaction to that address.

Bank Transfer

Support for bank transfers will be available later; we are working on it.

How to withdraw
How to withdraw

To withdraw funds from your Polytech account balance to your own or an external wallet, follow these steps:

  1. Click Withdraw in the left menu of your Dashboard.
  2. Select a cryptocurrency and a blockchain network.
  3. Enter the recipient’s address or select it from the list of saved favorite addresses. If necessary, enter the destination tag.
  4. Specify the withdrawal amount.
  5. Enter your payment password if it is enabled.
  6. Click Withdraw Now to complete the transfer.
  7. Additionally, confirm the withdrawal if required.

Your payment transfer will be executed instantly.

Automatic currency conversion
If the selected cryptocurrency is not a stablecoin, the withdrawal amount will be automatically converted into the required currency at the current exchange rate at the time of execution.
When will my withdrawal request be completed
When will my withdrawal request be completed

Requests to withdraw funds from your Polytech balance to any external crypto wallet are executed instantly and automatically, with a possible waiting window of 15 minutes. In exceptional cases, the processing time may take up to 24 hours.

Network confirmation
After the funds are actually sent to the client’s wallet, the withdrawal is considered completed. The details of the completed transaction will display the transaction hash, which you can check in the public blockchain explorer of the selected network. Further confirmation of the transaction depends on the current cryptocurrency network congestion.
How to save a crypto address
How to save a crypto address

To add a frequently used address for withdrawing funds to your favorites list, follow these steps:

  1. Click Settings in the left menu of your Dashboard to go to the account settings page.
  2. Select the Favorite addresses tab and click Add.
  3. Choose a cryptocurrency and a network.
  4. Enter the crypto address you want to add, and enter the destination tag if necessary.
  5. Click Continue to add it to your favorite addresses.
  6. Confirm the action if required.

If necessary, you can delete a saved address.

The next time you withdraw funds, you can select the saved address from your favorites list to complete the operation quickly and safely.

How to track your transaction history
How to track your transaction history

All payment operations made within the framework of using Polytech products are displayed on the Transactions page of your Dashboard.

The transaction history retains all deposit operations, contract openings, cash payouts, principal returns, fund withdrawals, as well as accruals of affiliate rewards, career bonuses, cashback transfers, and others. Each operation is accompanied by transaction details, current execution status, and the date and time of occurrence.

To filter transactions by status, operation type, or date, expand the required list, select your options for the filter, and apply the changes. To reset all filters, click Reset.

UTC time
For all completed transactions, the universal utc time zone is specified.
When does currency conversion occur
When does currency conversion occur

The currency of the account balance and all payments made within the Polytech platform is the US dollar.

However, for the convenience of customers when receiving inbound and executing outgoing external transactions, we support many cryptocurrency networks, automatically converting the received or sent currency at the current exchange rate to the US dollar.

Account replenishment

If the currency of your payment is not a stablecoin, the deposit amount will be converted into US dollars at the current exchange rate at the time of receipt. Your account balance will be replenished with dollars.

Withdrawal of funds

If the cryptocurrency selected for withdrawal is not a stablecoin, the withdrawal amount from your USD balance will be automatically converted into the required currency at the current exchange rate before the transaction is executed.

How to open a contract
How to open a contract

Before creating a contract, deposit the required amount into your account balance. To open a contract, follow these steps:

  1. Click Open a contract on any page of your Dashboard.
  2. Select the trading strategy under which your contract will operate.
  3. Enter the investment amount in the Amount field.
  4. Take another look at the available plans for the strategy and compare their returns for different amounts of capital.
  5. Review the profit calculation in the Summary — it will show the exact amount of profit that you will receive under your contract. No additional fees or service charges.
  6. Review and confirm the accompanying contract documents.
  7. Click Open Now.

After creation, your contract will appear on the Contracts page of your Dashboard.

Bonus Trading
If you have a bonus code, click Other and select Bonus Trading to open a promo contract. Enter your code and click Open Now.
When will I receive my profit
When will I receive my profit

The frequency of payouts under an investment contract depends on the trading strategy it was opened under.

For Basic and Bonus Trading strategies, payouts to the account balance are made every 24 hours from the moment the contract is created. This profit is immediately available for withdrawal to your wallet. You can track all your accruals on the Transactions page.

For the Global Trading strategy, all profits are accrued after the contract term expires.

What is the minimum investment amount
What is the minimum investment amount

You can open an investment contract under any available trading strategy starting with just $10.

Do you charge any fees
Do you charge any fees

No, we do not charge any service fees or transaction processing costs. All amounts and percentages you see in the client hub are the net totals you receive upon profit payout or wallet withdrawal

How Bonus Trading works
How Bonus Trading works

The Bonus Trading plan operates within the Polytech agent program as a promotional strategy:

  1. Obtain a single-use $10 Bonus Code from your upline through a giveaway or an ongoing partner promotion.
  2. Click Open a contract on any page of your Dashboard.
  3. Click Other and select Bonus Trading from the drop-down list of strategies.
  4. Enter the received code into the Bonus code field.
  5. Review the terms and conditions and click Open Now.

A new $10 promotional contract will be successfully created. Profits from Bonus Trading are accrued daily and are available for withdrawal immediately upon payout.

How to participate in the agent program
How to participate in the agent program

Every Polytech user can start earning under the agent or office program immediately after registering an account.

Simply promote our investment products to your friends and business associates by sharing your promo code or referral link, and earn rewards and cash bonuses for your career advancement. We pay our agents up to 20% of the referred contract amount, along with additional rewards for investments within your structure down to the seventh line.

Partner management, progress and reward tracking, advanced program customization, cashback level settings, and promotional materials for online and offline marketing are all available in the user-friendly agent panel on the Partners page of your Dashboard.

How to invite a partner
How to invite a partner

To invite a new user, use your promo code or personal referral link. You can find them on the Partners page of your Dashboard. Send the code or link to your friend, or simply share them on social media.

Upon clicking your link and creating an account, the invited partner will see your promo code as a confirmation of your referral connection. Your partner can also enter this code manually without using any special links.

Immediately after your partner registers, they will appear in your partner structure list. Once they open a contract, their status will become active.

Referral link options
Please note that your personal links are available in two formats: the first link leads to the platform’s website, and the second one leads to the official Polytech mini app on Telegram.
Custom promo code
To improve engagement with your audience, we recommend setting up a custom promo code instead of using the default one.
How to add a custom promo code
How to add a custom promo code

In addition to the default promo code issued upon registration, you can add a new custom code to improve engagement with your partners.

  1. Go to the Partners page of your Dashboard.
  2. In the Overview tab, find the Promo codes section and click Add custom.
  3. Create and enter your unique code in the pop-up window.
  4. Click Add to save it.

Now you can use this custom promo code to invite partners into your structure.

One-time setup only
Please note that a custom promo code can only be created once. You will not be able to change it or add another one.
How to set up cashback
How to set up cashback

You can set the cashback amount to be returned from your reward.

You can individually set the exact cashback percentage for each partner line of your seven-tier network structure.

  1. Go to the Partners page of your Dashboard.
  2. In the Overview tab, the Cashback section displays your current settings. By default, the rate for each line is 0%, which means cashback is disabled.
  3. Click Change to configure it.
  4. Set the required value for each tier of the structure.
  5. Complete the setup by clicking Save.
Pay attention
The new cashback settings will only apply to your future partners. Existing partners will retain their previous conditions.
How bonus codes work
How bonus codes work

For every $200 accumulated by your partner structure, you receive one single-use $10 bonus code. Issued codes will appear in the Bonus codes tab on the Partners page of your Dashboard.

Share an available code with any of your partners so they can activate the Bonus strategy in their account and start earning. Each bonus code can only be used once; after it is applied, the code status will change to display the UID of the promotional contract owner.

Please note that a bonus code can only be activated by your direct L1 partner. Additionally, contracts activated under the Bonus Trading strategy do not yield affiliate rewards or contribute to your structural volume.

Bonus code = $10
One $10 single-use code is fully equivalent to $10. The profit your partner receives under a promotional contract is available for withdrawal without any restrictions.
Upgrade your partner level
Upgrade your partner level

Upon reaching the next agent level, you not only increase the reward for referred contracts across each available partner line, but also receive a generous cash bonus for activity once you meet your personal contract volume.

Complete information about your current status, partner line yields for each strategy, and earned bonuses is displayed in your agent panel under the Overview tab on the Partners page. Your current progress toward the next agent level, future structural percentage rates, and the bonus amount you will receive upon reaching that status are displayed right next to it.

How to track partner rewards
How to track partner rewards

You can track all rewards received under the agent program in the Overview tab on the Partners page of your Dashboard. It displays your total affiliate earnings, while the My affiliate network table shows the reward amounts for each individual partner.

Additionally, each reward is logged separately on the Transactions page, specifying the partner's UID and line, the contract strategy, and the date and time the contract was opened.

How rewards are calculated
How rewards are calculated

The reward calculation takes into account your agent status and the L-level of each invited partner within your structure. You receive the highest percentage rate from a direct L1 partner; the longer the chain between you and an invited L2–L7 investor, the lower your reward rate will be for their contract.

Calculation example

For example, your direct L1 partner opens a $350 contract under the Basic Trading strategy, an L3 partner invests $1,500 under the Global Trading strategy, and an L5 partner's contract under the Basic Trading plan is $4,750.

Let’s also assume that your partner program status is Ambassador. Your reward rate for Basic Trading contracts is 15% (L1) and 1.25% (L5), and the rate for Global Trading contracts opened by L3 partners is 2.75%. The calculation of your rewards will look as follows:

  1. Reward for the L1 partner's contract: $350 × 15% = $52.5
  2. Reward for the L3 partner's contract: $1,500 × 2.75% = $41.25
  3. Reward for the L5 partner's contract: $4,750 × 1.25% = $59.375

Thus, your total affiliate reward for the investments of these three partners within your structure will be $52.5 + $41.25 + $59.375 = $153.125.

How total structural volume is calculated
How total structural volume is calculated

When calculating the total volume of funds raised, the L-level of each invited partner within your agent structure is taken into account: the closer the partner is to you, the higher the percentage of their investment added to the structure’s capitalization.

The percentage rate counted toward the total volume for each tier of the structure is as follows:

L1 = 100%
L2 = 15%
L3 = 10%
L4 = 6%
L5 = 4%
L6 = 2%
L7 = 1%

Calculation example

For example, let’s assume your direct L1 partner opens a $300 contract, an L3 partner invests $1,750, and an L5 partner's contract is $5,400. The calculation of your agent structure's volume increase will look as follows:

  1. Investment volume from the L1 partner: $300 × 100% = $300
  2. Investment volume from the L3 partner: $1,750 × 10% = $175
  3. Investment volume from the L5 partner: $5,400 × 4% = $216

Thus, in this scenario, your total structural capitalization will increase by $300 + $175 + $216 = $691.

Where to view the list of partners
Where to view the list of partners

The list of all your partners is displayed in the My affiliate network section on the Partners page of your Dashboard.

There you will find complete information about the members of your structure: the user’s UID and country, their line within the structure, activity status, registration date, the reward amount earned from that partner, their current cashback percentage rate, and their total investment amount.

Down to the L7 line
The My affiliate network section lists not only the users you have directly invited but also other partners within your structure down to the L7 line.
How to earn agent level upgrade bonuses
How to earn agent level upgrade bonuses

Provided that you meet the personal contract volume requirement, you will receive an additional cash activity bonus credited to your balance each time you upgrade to the next agent level. The bonus is available for withdrawal immediately upon receipt.

Your personal investment volume, which includes all your active and completed contracts, must be greater than or equal to the amount required for that specific agent level. You can view the table with the required amounts on the Agent program page.

If this condition is not met, the level upgrade will occur without a bonus payout.

Where to find your upline's UID
Where to find your upline's UID

To view the public user ID of your upline, click Partners in the Dashboard sidebar and go to the Overview tab (selected by default). Information about your upline agent is displayed in the Upline UID section.

Changing your upline
If for some reason you registered under someone else's upline and wish to change it, please contact support. In some cases, changing your upline may not be possible.
Where to download promotional materials
Where to download promotional materials

Polytech-branded marketing materials are available for download in the Promo materials tab on the Partners page of your Dashboard.

Currently available materials include animated standard GIFs and compressed GIF ads, HTML5 banners, dark and white versions of roll-up banners, a branded notebook design, event badges, and a logo-printed landscape flag. You can use these for your PR campaigns, local offline events, and other investor engagements.

How to participate in the office program
How to participate in the office program

For the most active and ambitious agents wishing to open a corporate representative office in their region, we offer the opportunity to participate in our special office program.

Open a small customer service office starting at 10 square meters, or a large Polytech regional representative office up to 250 square meters, and receive a start-up bonus of up to $1,000 for its launch, monthly support of up to $1,000 for operating expenses, up to a +30% bonus on rewards for attracted investments, as well as ready-made promotional materials to brand your premises.

Agent requirements
Participation in the office program is available to agents with Builder status or higher and a partner structure volume of at least $5,000.
Why a partner might not be displayed in your structure
Why a partner might not be displayed in your structure

If you do not see an invited user in your partner list, it is likely that the conditions for automatic agent-partner identification were not met when their account was created. Your partner may have entered an incorrect promo code or visited the platform via someone else's referral link.

We recommend that your partner contact support. Please note that in some cases, changing an upline may not be possible.

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